𝒒𝒊𝒗𝒛𝒖𝒏𝒓™ is owned and operated by Yongchun County Xukan Trading Co., Ltd.

By accessing the store or submitting an order, you agree to these Terms and Conditions and the applicable store policies. If you do not agree, please discontinue use of the store.

To purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

If customer account functionality is available and you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We make reasonable efforts to present descriptions, photographs, dimensions, materials, packaging, pricing, and availability of our professional, practical, and aesthetically pleasing hygiene products accurately.

Colors may appear differently because of photography, lighting, screen settings, and display calibration. Measurements, packaging, and appearance may also be subject to reasonable variation where indicated on the product page.

Please review the relevant product description, contents, specifications, and use instructions before ordering. We may correct a product-information error, inaccuracy, or omission when identified.

Submitting an order constitutes an offer to purchase the products included in that order. An automated order confirmation acknowledges receipt of your order request but does not necessarily mean the order has been finally accepted.

Payment verification, inventory review, fraud-prevention checks, and fulfillment checks may be required before an order is accepted or dispatched.

We may refuse, limit, or cancel an order where reasonably necessary because of:

• Payment failure or unsuccessful verification.
• Suspected unauthorized, fraudulent, or abusive activity.
• Unavailable inventory.
• An obvious or material pricing or product-information error.
• Legal or shipping restrictions.
• An inability to fulfill or deliver the order.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Prices on qivzunr.com are displayed in the currency shown on the website or at checkout. Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts, and the final order total.

By submitting payment details, you represent that you are authorized to use the selected payment method and authorize the applicable transaction. Additional information is available in our Payment & Security policy.

Orders are normally processed within 2–4 business days after payment confirmation. During holidays, promotions, or unusually busy periods, processing may require up to 5 business days.

For standard shipping to supported United States destinations, estimated carrier transit is generally 10–15 business days after dispatch. Delivery estimates are not guaranteed arrival dates. Applicable shipping options and charges are displayed during checkout.

Full details are available in our Shipping Policy.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the applicable return requirements. Please contact customer support before sending a return.

After an approved return has been received, inspected, and approved, we will initiate the eligible refund to the original payment method within 5–10 business days. The payment provider may require additional time to post the credit.

No restocking fee is charged for an approved return. Return-shipping and original-shipping treatment depend on the reason for the return. Full details are available in our Return & Refund Policy.

Please inspect your order promptly after delivery. If a hygiene product arrives damaged or defective, your order is incomplete or incorrect, or an item is materially different from its description, contact us within 7 calendar days after delivery.

Include your order number and relevant photographs or videos showing the product, issue, packaging, and shipping label where appropriate.

After a problem attributable to us has been reviewed and confirmed, we will provide an appropriate replacement, refund, reshipment, return, or other reasonable solution at no additional cost caused by that error.

Submit a change or cancellation request as soon as possible after placing an order.

We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed after processing, packaging, shipment preparation, or dispatch has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

Promotional offers and discount codes may have expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability limits, usage limits, or other conditions presented with the offer.

Unless otherwise stated, promotions cannot be redeemed for cash and may not be combined with other offers. Apply a discount before completing checkout.

Hygiene products must be used in accordance with their product descriptions, instructions, specifications, and safety notices. Please review any directions or warnings supplied with the specific product before use.

General information on the website is not a guarantee of a particular health outcome and does not replace advice from a qualified professional where such advice is needed.

Customers interested in unusually large orders, wholesale purchasing, or commercial resale should contact us before placing an order so availability and applicable terms can be confirmed.

Purchasing products for resale does not authorize anyone to represent themselves as an official 𝒒𝒊𝒗𝒛𝒖𝒏𝒓™ distributor, agent, partner, or authorized retailer without prior written permission.

The 𝒒𝒊𝒗𝒛𝒖𝒏𝒓™ name, branding, website design, graphics, photographs, product presentation, text, and other original store content are owned by, licensed to, or lawfully used by the store operator and are protected to the extent provided by applicable law.

Store content may not be copied, republished, modified, distributed, or commercially exploited without permission, except where applicable law permits such use.

If the website allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring your submission is accurate, lawful, and does not infringe another person's rights.

By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, and display that content for operating, promoting, and improving the store, subject to applicable law and our Privacy Policy.

We may decline or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

You may not use the website to:

• Commit fraud or engage in unlawful activity.
• Submit false, misleading, or unauthorized payment information.
• Interfere with website security, operation, or availability.
• Introduce malicious code or attempt unauthorized access.
• Collect information about other users without authorization.
• Infringe intellectual property, privacy, or other legal rights.
• Misrepresent your identity or relationship with 𝒒𝒊𝒗𝒛𝒖𝒏𝒓™.

We may restrict access, cancel affected orders, or take other reasonable action when prohibited activity is identified.

Our store uses Shopify and may rely on third-party payment, shipping, analytics, communication, and other service providers.

The website may contain links to third-party websites or services. Their content, availability, and data practices may be governed by their own terms and policies.

We are not responsible for a delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, labor disruptions, government action, customs delays, infrastructure failure, or widespread technical outages.

Where such an event affects an order, we will make reasonable efforts to communicate available information and provide an appropriate solution under the circumstances.

To the extent permitted by applicable law, the website and store services are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, a transaction, or product use.

Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or restricted.

These Terms and purchases made through the store are subject to applicable law, including mandatory consumer-protection rights that apply based on the transaction or customer's location.

If a dispute arises, we encourage you to contact customer support first so both parties can attempt to resolve the matter in good faith. Nothing here prevents either party from using rights or remedies available under applicable law.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure to enforce a provision does not necessarily waive the right to enforce that or another provision later.

We may revise these Terms when our services, business practices, technology, store policies, or applicable requirements change. The current version will be posted on qivzunr.com.

Unless applicable law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.