Privacy Policy

π’’π’Šπ’—π’›π’–π’π’“β„’ Β· PERSONAL INFORMATION

Privacy Policy

This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit qivzunr.com, make a purchase, or otherwise communicate with us.

SECTION 01

Information We May Collect

π’’π’Šπ’—π’›π’–π’π’“β„’ is operated by Yongchun County Xukan Trading Co., Ltd. Depending on how you interact with our store, we may collect:

  • Contact details, such as your name, email address, telephone number, billing address, and shipping address.
  • Order details, including the hygiene products purchased, order history, delivery information, and customer-service correspondence.
  • Account information, if you choose to create a customer account.
  • Device and usage information, such as IP address, browser type, pages viewed, and interactions with the website.
  • Payment-related information needed by Shopify and applicable payment providers to authorize and process a transaction.

Complete payment-card details are handled through the applicable checkout and payment providers rather than requested by our customer-support email.

SECTION 02

How Information Is Collected

Personal information may be collected:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically through cookies, pixels, logs, and similar technologies when you use the website.
  • From Shopify, payment providers, shipping carriers, fulfillment partners, and other providers involved in your transaction.
  • From advertising, analytics, or marketing services where those services are enabled and permitted.
SECTION 03

Why We Use Personal Information

Personal information may be used to:

  • Process, verify, fulfill, and deliver orders.
  • Send order confirmations, shipment notices, and tracking information.
  • Provide customer service and respond to inquiries.
  • Review returns, refunds, disputes, and payment questions.
  • Detect and prevent fraud, misuse, and security incidents.
  • Maintain, troubleshoot, analyze, and improve our website and shopping experience.
  • Personalize content or provide marketing communications where permitted.
  • Meet applicable legal, regulatory, accounting, tax, and recordkeeping obligations.
  • Establish, exercise, or defend legal claims.
SECTION 04

Cookies & Similar Technologies

qivzunr.com and services supporting our store may use cookies, pixels, logs, and similar technologies for website functionality, checkout, shopping-cart operation, user preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, and available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies necessary for store operation may affect shopping-cart, account, checkout, or other website functionality.

SECTION 05

Service Providers & Disclosure

Personal information may be disclosed where reasonably necessary to operate the store, complete transactions, or provide requested services, including to:

  • Shopify and other e-commerce technology providers.
  • Payment processors, banks, and financial-service providers.
  • Shipping carriers, warehouses, and fulfillment partners.
  • Customer-service and communication providers.
  • Analytics, hosting, website-security, and fraud-prevention providers.
  • Advertising and marketing providers where enabled and permitted.
  • Professional advisers, insurers, auditors, or business-service providers where reasonably necessary.
  • Government, regulatory, or law-enforcement authorities where required or permitted by law.

Information may also be disclosed in connection with a business reorganization, merger, financing, acquisition, sale, or transfer, subject to applicable requirements.

SECTION 06

Sale, Sharing & Targeted Advertising

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on the store, certain advertising-related disclosures may be treated as a β€œsale,” β€œsharing,” or use for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through the store's privacy controls or by contacting us at service@qivzunr.com.

SECTION 07

Shopify

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

SECTION 08

Data Retention

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the information, its purpose, and applicable requirements.

SECTION 09

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Receive a portable copy of certain information.
  • Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain decisions concerning a privacy request where applicable.
  • Exercise applicable rights without unlawful discrimination.

These rights may be subject to legal exceptions. We may need to verify your identity and request before taking action.

SECTION 10

Submitting a Privacy Request

To submit a privacy-related request, email service@qivzunr.com with the subject line β€œPrivacy Request.”

Describe your request and provide enough information for us to identify the relevant account or transaction. Do not send complete payment-card or banking information by email.

Where permitted, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

SECTION 11

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the option included in those communications or by contacting us.

Transactional communications relating to purchases, payments, shipments, returns, refunds, security, or customer-support matters may still be sent where necessary.

SECTION 12

Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Please protect your account credentials and contact us if you suspect unauthorized account or order activity.

SECTION 13

Children's Privacy

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has improperly provided personal information, please contact us so the matter can be reviewed.

SECTION 14

International Processing

Our store and service providers may process or store information in locations outside your country or region. Where applicable, such processing is subject to relevant legal requirements and safeguards.

SECTION 15

Third-Party Services & Links

The website may contain links to third-party websites or services. Their information practices are governed by their own privacy policies. We encourage you to review those policies when leaving qivzunr.com.

SECTION 16

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or applicable requirements. The current version will be posted on this page.

Business Information

Store operator and privacy contact details

Brand Name π’’π’Šπ’—π’›π’–π’π’“β„’
Legal Company Name Yongchun County Xukan Trading Co., Ltd.
Website qivzunr.com
Business Address No. 737, Chu'an Village, Dapu Town, Yongchun County, Quanzhou City, Fujian Province, China
Customer Support Email service@qivzunr.com
Customer Support Phone +86 512 68667222
Customer Service Hours 8:00 AM – 10:00 PM Daily

How can I submit a privacy request?

Email service@qivzunr.com with β€œPrivacy Request” in the subject line, or call +86 512 68667222. Customer service is available 8:00 AM – 10:00 PM Daily.